Employee empowerment is key to improving public services, according to CIPD research reported by David Vere in the last issue of PM. We look at how the National Blood Service has involved staff in change. Steve Smethurst reports
Publication date:
20 March 2003
Source:
People Management magazine
Page:
42
It’s five years since the then health secretary Frank Dobson swung his ministerial axe at the head of the National Blood Service (NBS), the body responsible...
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