Management fads are a good thing. "People try to rubbish management fads," said Nigel May Barlow, the founding director of Service Legends Ltd. "People say that they are just the flavours of the month but in reality they can help refocus and reinvent," he asserted. Carol Glover reports

C8 / Engaging the Busy Learner
Management fads are a good thing. "People try to rubbish management fads," said Nigel May Barlow, the founding director of Service Legends Ltd. "People...