The secret of HR effectiveness has been locked in a ‘black box’ for years. Now a CIPD-funded research team has prised it open to reveal how effective people management creates competitive advantage. John Purcell, Nick Kinnie and Sue Hutchinson
Publication date:
15 May 2003
Page:
33
Many Surveys have shown that good people management influences performance. It would be odd if it didn’t. What we don’t know is how it influences performance....
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