Making sense of leadership

I was interested to read "How to… inspire your staff" (18 May). However, in my experience there is a further issue – the leadership competence of sense-making....
 

Language does not simply reflect what is going on in organisational life: it also influences what people think and what they do

Linda Holbeche, director of the Holbeche Partnership and visiting professor of HRM/OD at Cass Business School