Department for Transport suffers huge loss on shared services

The Department for Transport's (DfT) shared service centre has not achieved value for money, costing an estimated £81 million by March 2015 instead of making expected savings of £57 million.

This is the conclusion of the National Audit Office's (NAO) report to Parliament, which blames changes to initial cost estimates, inadequate contract management and poor initial implementation for the programme's lack of success so far.