Harrogate 2008: Keep cool and talk during tough times

In tough times leaders need to keep cool, stick to their guns and communicate honestly and frequently, keynote speakers Carolyn McCall and David Robinson agreed.

McCall, chief executive of Guardian Media Group (GMG), spoke frankly about how the rapid growth of digital media had left many in the organisation feeling threatened and how the top team did not always have all the answers to reassure them.
 

It’s untenable to have a normal retirement age in public-sector schemes that is significantly different from the state retirement age

Brian Bailey, Director of pensions, West Midlands Pension Fund and member of High Pay Commission