HR: horrendously rude?

Phil Waters (Letters, 13 November) is right: a significant number of HR departments are plain rude and treat candidates with contempt. I have spent time and money attending interviews only to receive no response. On other occasions, I have received a standard rejection email weeks later.
 

Language does not simply reflect what is going on in organisational life: it also influences what people think and what they do

Linda Holbeche, director of the Holbeche Partnership and visiting professor of HRM/OD at Cass Business School