Change UGRs to have a positive effect on the workforce

Drive up productivity by changing the unwritten ground rules (UGRs) of an organisation, HRD delegates were told. Steve Simpson, director of Keystone Management Services, cited NASA and Enron as bodies that have suffered from unhealthy UGRs.
 

Language does not simply reflect what is going on in organisational life: it also influences what people think and what they do

Linda Holbeche, director of the Holbeche Partnership and visiting professor of HRM/OD at Cass Business School