Interview technique

Hiring or promoting the wrong person costs businesses hundreds of thousands of pounds in wasted productivity and time. Despite this, a key step in the selection process, the interview, is often not considered as important as it should be. This study uncovers what interviewers and interviewees believe is working and failing.
 

Language does not simply reflect what is going on in organisational life: it also influences what people think and what they do

Linda Holbeche, director of the Holbeche Partnership and visiting professor of HRM/OD at Cass Business School