Linda Jordan-Hay

After working as a secretary in an HR department, I decided this would be an interesting area to go into. So when a junior role came up, I took it and have worked my way up ever since. I was part of a team that set up the HR department at National Lottery operator Camelot when it formed in 1994. We recruited the HR staff and put in place processes to run payroll, bonuses and staff medical plans, then recruited the company’s first 450 staff over several months. It was a great opportunity to create our own culture. We got rid of things such as marked parking spaces that had existed in some of the five organisations that came together to form Camelot, and introduced a non-hierarchical structure that was unusual at the time.
 

Language does not simply reflect what is going on in organisational life: it also influences what people think and what they do

Linda Holbeche, director of the Holbeche Partnership and visiting professor of HRM/OD at Cass Business School