Line manager as coach

Line managers are increasingly expected to coach staff. What skills do they need? What influences coaching by managers? Methodology Discussion groups, interviews and a survey were undertaken over three months. The sample included more than 600 coaching and HR specialists and line managers.
 

Language does not simply reflect what is going on in organisational life: it also influences what people think and what they do

Linda Holbeche, director of the Holbeche Partnership and visiting professor of HRM/OD at Cass Business School