CIPD People Management Awards 2009: Excellence in Technology category

Beds and Bars Beds and Bars employee console The company operates a large number of hostels, pubs and bars across Europe and, like its customer base, Beds and Bars’ staff is made up of primarily young people. “One of the key challenges we face in the youth travel industry is communication with our employees,” says Duane Vanner, people manager, UK. “Using a medium they are familiar with, can understand and respond to is essential when it comes to efficient and cost-effective on-the-job training.”