Levels of employee engagement have increased at Marks and Spencer despite recent job losses and store closures, PM has learnt.

HR director Tanith Dodge said the retailer’s latest employee survey revealed higher scores in staff attitudes towards the company, their manager and their job. Almost three-quarters (72 per cent) of the scores were positive despite the announcement of 1,200 job losses, 27 store closures and the capping of the company pension scheme in January this year.