CIPD: firms get the HR they deserve

The research notes the last radical shift in the positioning of HR – from a primarily “service function” serving internal customers to “a process-driven function” that owns key organisational processes such as reward and talent management – and suggests that the next challenge is to become “an insight-driven function”. It quotes one anonymous senior executive reflecting on a less-than-insightful approach to talent management, saying the HR function was in danger of “perfecting the art of developing leaders who will be able to run yesterday’s business”.