Summaries: a selection of HR-related books

Title: Voice of Influence – How to get People to Love to Listen to youAuthor: Judy Apps Publisher: Crown House Publishing Date: November 2009ISBN: 9781845902889Price: £16.99 Combining her skills in voice coaching, performing arts and business management, Judy Apps offers practical tips and exercises to help readers to build vocal fitness, improve communication and exert confidence. Apps believes the voice to be an extraordinary tool of enormous benefit and teaches the reader how to express themselves from the heart, head, gut and soul using the body language of sound – “voice language”. The book suggests the means to reach people at a deeper level, to be more discerning in listening behind words and accents, and to be authentic.
 

Language does not simply reflect what is going on in organisational life: it also influences what people think and what they do

Linda Holbeche, director of the Holbeche Partnership and visiting professor of HRM/OD at Cass Business School