Consider ROI before vilifying pay

University College London (UCL) has, according to the Evening Standard , bowed to pressure to pay London living wage pay rates to campus cleaners – a move the newspaper claims some credit for.Provost Malcolm Grant had previously declared that “UCL has no plans to join the London living wage campaign” – whether his apparently drastic change of mind is a good one or not is not my concern. On the face of it, not lifting the cleaners’ wage would appear to be wrong and counterintuitive to engagement; but I’d like to have more information before I judge.