Managing Conflict at Work

Title: Managing Conflict at WorkAuthors: Clive Johnson and Jackie KeddyPublisher: Kogan PagePrice: £24.99ISBN: 978-0-7494-5952-9Managing Conflict at Work focuses on the skills and models that may be applied to disputes in the workplace. It is a good buy for those who specialise in mediation and dispute resolution or who are looking to move into this area. It has been written by two experienced consultants who have combined their significant professional knowledge to deliver a useful, informative and enjoyable read.