Comment Comment
Comment on the blogs Log in here Become a member Register now
 
Peter Honey

Peter Honey

9 Jun 2009 | 13:12

(Maximum of 120 characters)
Articles more than one month old can be viewed only by CIPD members or PM Subscribers.


I’ve never met Sir Alan Sugar in person but, even allowing for the distortions of an editor determined to up the aggro, his behaviour on The Apprentice leads me to worry about whether he appreciates what being an adviser to the government will be like. He doesn’t strike me as a man who has the temperament or the skills required to be an adviser. I see him more as someone who is comfortable issuing orders and, naturally, expecting them to be obeyed, rather than someone who offers recommendations and hoping they might be taken up.

Being an adviser is a frustrating business because, even though you know you are right, you have no authority when it comes to taking action. Advice inevitably triggers resistance – lots of it subtle and hard to detect – because the people who are supposed to be taking action usually see the advice as implied criticism.

Poor Sir Alan has already said something ill-advised that will put the people he aims to help on their guard, even if they have never watched The Apprentice. He said: “With all due respect to the people in Victoria Street [the offices of the Department for Business, Enterprise and Regulatory Reform], they are what they are, they are civil servants, and they have never actually been in business. You have got to have someone there to guide them in the right direction.” Not, I think, designed to endear him to his new audience.

I can offer some advice to Sir Alan about being an effective adviser:

• ask people for their ideas (yes, even people who have never been in business) and work out how to build on them;
• make gentle suggestions, not dogmatic proposals;
• welcome criticism (preferable to acquiescence);
• understand the objections - they give you valuable information about where people are coming from;
• ask questions, rather than indulging in justifications; and
• remember that if your advice is rejected, it was your failure, not theirs.

I’m confident that this advice will not be heeded. But, unlike Sir Alan, I’m quite used to having my advice ignored.

NEED HELP? Contact the website support team
 

About the specialists

Iain Mackinnon

Iain Mackinnon

Managing director of the Mackinnon Partnership and a public policy consultant specialising in the people side of economic development,...

Ian Buckingham

Ian Buckingham

A specialist in employee engagement. He is the former founding MD of Interbrand Inside and the founder of the Bring Yourself 2 Work...

John Philpott

John Philpott

Chief economic adviser at the CIPD and visiting professor of economics at the University of Hertfordshire. He has been an adviser to...

Keith Rodgers

Keith Rodgers

Co-founder of Webster Buchanan Research, an international research company that helps HR practitioners make effective use of technology...

Lou Burrows

Lou Burrows

Global head of people at innovation company ?What If! Since joining in 2006 Lou has revolutionised the company's approach to recruitment,...

Peter Honey

Peter Honey

Founder of Peter Honey Publications Ltd. He created the Honey & Mumford Learning Styles Questionnaire and has worked as a management...

Peter Reid

Peter Reid

European Employee Relations Consultant who has monitored employment developments in Brussels for almost 20 years. Peter also advises...

HRD Conference

Discover new ways to improve and sustain high performance

Join us from 21-22 April (Opens in a new window)

My HR Map

a NEW online self-assessment tool for CIPD members!

Find out how it can help you! (Opens in a new window)
Links open in new window
 
People Management neither recommends, nor is responsible for, the content of external sites listed here.
Your link here: contact the PM sales team.