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Home > All site sections > HR essentials > Practical advice > Troubleshooter

Practical advice: Troubleshooter

HR problems and scenarios with expert advice and answers from personnel professionals

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16 October 2008
How can we curb call centre turnover?
As a leading insurance company and a large and respected employer in our region, our staff turnover rates are generally exemplary. However, there...
04 September 2008
Worker's weight gain has become a sizeable issue
I am the HR manager for a nationwide furniture manufacturer. Recently, an employee on our delivery team gained a lot...
07 August 2008
How can we speed up our recruitment process?
I am the HR manager for a relatively small firm in a competitive industry, where talent is at a premium. Recently, our line managers have said...
10 July 2008
Should HR axe under-used staff benefits scheme?
I'm the HR director for a large business that is looking to cut costs as we face tough economic times. Our financial...
12 June 2008
Help me handle the exits of senior managers well
Six months ago a valuable senior manager left our company to work for a competitor. He had been a valued member of the organisation, working...
15 May 2008
Help me generate results from Generation Y staff
I'm the MD of a small firm operating in a high-pressure environment. Despite high attrition in our industry, our team...
20 March 2008
Training staff for across-the-board quality
Troubleshooter - 20 March 2008 A growing hotel chain wants to ensure that the high-quality service found in many of its properties is replicated...
21 February 2008
Caring for staff with cancer while looking after the business
Troubleshooter - 21 February 2008: A key member of staff at this small company has been diagnosed with cancer and will be off work for an indefinite...
24 January 2008
Attracting and retaining high-fliers
This company's industry-leading graduate training has helped it to attract the very best talent - but all too often these high-potentials are...
13 December 2007
Make the most of your work experience students
Our financial services firm last year allowed a work-experience student to come in for several months to get a full understanding of the business,...