Includes organisation design, improving organisation effectiveness and institutionalising change
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Ann Pickering

The HR director at Telefónica O2 UK: 'O2 has been on a fascinating developmental journey since our demerger from British Telecom in 2001... everyone believed the firm had no chance of surviving, so we felt that we had something to prove'

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Features and columnists

  • 11 February 2010
    Worth the risk CIPD Members or People Management Subscribers only
    The focus on financial sector bonuses is a chance for all organisations to re-examine their pay and benefits structures. Charles Cotton and Jonathan...
     
  • Lucy Adams: 'I'm first and foremost a business person'
    28 January 2010
    Lucy Adams: 'I'm first and foremost a business person' CIPD Members or People Management Subscribers only
    "It does feel a bit strange that my first major action as director of people was to give myself a four-year pay...
     

HR essentials

  • 25 February 2010
    Film review: Capitalism: A Love Story
    Having taken on big business, gun culture, defence policy and the healthcare insurance industry, documentary maker Michael Moore has turned his...
     
  • 14 January 2010
    Kim Randers CIPD Members or People Management Subscribers only
    The vice president of HR explains how communication and transparency helped First Data implement a major transformation scheme
     

Careers

  • 22 October 2009
    Nigel Jeremy CIPD Members or People Management Subscribers only
    My first job was at the Halifax Building Society as a cashier. After four years there, I was running a small branch outside Swansea. One day...
     
  • Zoe Mitchell
    30 July 2009
    Zoe Mitchell CIPD Members or People Management Subscribers only
    My father was the general manager of a hotel, so I grew up in a hotel wanting to be a hotel manager. By the age of seven...
     

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