Think of a call centre and what words spring to mind? Targets, results-driven, a job-not-a-career? Traditionally, many of these buzz words have...

Whether you've been asked to replace a senior executive, merge departments or eliminate surplus capacity as a result...

'I should have known he would hurt her.' The anguish in the voice of a young HR manager will stay with me forever, although the incident, when...

Attracting the right people and then making them feel at home, even when they're at work. That's alchemy we'd all like the formula for. But with...

When I joined Croydon in 2004, the council had a big problem with sickness absence. The average (excluding school staff) was almost 13 days per...

Cancer Research UK is dedicated to researching and preventing cancer. We have found new ways to treat cancer that together have saved hundreds...

If you read only one book this year, make it this one. Whatever your role and gender I guarantee the ideas explored in only 120 pages of pragmatic...

In 2006 an Audit Commission report painted a gloomy picture of the HR function at Ealing Council. The troubled department was failing to provide...

With the press full of stories about impending economic woes, it's easy for HR departments to consider taking drastic...