In Essex we have a vision: to make our county a place that provides the best possible quality of life for all who live and work here. To achieve...

If you are usually burnt out by Friday, or sometimes feel you can't do any more despite the ever-growing demands on your...

Think of a call centre and what words spring to mind? Targets, results-driven, a job-not-a-career? Traditionally, many of these buzz words have...

As a leading insurance company and a large and respected employer in our region, our staff turnover rates are generally...

'I should have known he would hurt her.' The anguish in the voice of a young HR manager will stay with me forever, although the incident, when...

When I joined Croydon in 2004, the council had a big problem with sickness absence. The average (excluding school staff) was almost 13 days per...

Troubleshooter - 21 February 2008: A key member of staff at this small company has been diagnosed with cancer and will be off work for an indefinite...

Our company offered a final-salary pension scheme until a few years ago, when it was closed on the grounds of cost. It was replaced by a defined...

Line managers need to focus on working with employees individually to identify and manage their causes of stress