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  • How can we reassure staff during a merger?
    13 November 2008
    Our company is set to merge with a competitor in the next year and over the next few months we will be carrying out a...
     
  • 13 November 2008
    Start with your plan. Prepare a robust budget that has been properly costed.
     
  • How to... make e-learning engaging
    13 November 2008
    Engaging the learner with today's highly interactive e-learning tools is hardly a new concept but, wooed by a growing...
     
  • 13 November 2008
    I came to Southern in 2005 and found there was a pressing need to change the way HR strategy was approached, planned and implemented. While there...
     
  • 30 October 2008
    In Essex we have a vision: to make our county a place that provides the best possible quality of life for all who live and work here. To achieve...
     
  • 16 October 2008
    Think of a call centre and what words spring to mind? Targets, results-driven, a job-not-a-career? Traditionally, many of these buzz words have...
     
  • How can we curb call centre turnover?
    16 October 2008
    As a leading insurance company and a large and respected employer in our region, our staff turnover rates are generally...
     
  • How to... handle restructuring
    16 October 2008
    Whether you've been asked to replace a senior executive, merge departments or eliminate surplus capacity as a result...
     
  • 02 October 2008
    'Creativity is for artists and advertising execs. I'm just too logical to be creative.' False. Edward de Bono argues that we can all be creative,...
     
  • 18 September 2008
    I recently went to see the Dr Seuss classic Horton Hears a Who! at my local cinema with my three-year-old son. Other than valuable father-son...
     
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