Multinational companies (MNCs) possess great scope to create firm-specific knowledge through the network of global operations. This research...

The benefits of face-to-face action learning are well documented, but virtual action learning (VAL) appears under-used, despite its ability to...

Think of a call centre and what words spring to mind? Targets, results-driven, a job-not-a-career? Traditionally, many of these buzz words have...

As a leading insurance company and a large and respected employer in our region, our staff turnover rates are generally...

Whether you've been asked to replace a senior executive, merge departments or eliminate surplus capacity as a result...

Collective labour law in the UK has changed significantly since...

Many HR directors and functions are adding the 'OD' nomenclature to their titles and focusing on leadership. But as the economic downturn pressurises...

When I joined Croydon in 2004, the council had a big problem with sickness absence. The average (excluding school staff) was almost 13 days per...

Making a case for flexible working solely on 'soft issues' may lose you the support of senior managers. Your case has to be grounded in business...