I'm currently at the WorldatWork Total Rewards conference in Brussels. One thing that has been notable about recent conferences has been the...

I am a behaviourist; in other words, I have an unshakeable belief that, no matter how complicated we are, ultimately it is our behaviour (what...

For me, coaching is a splendid way to help someone to learn. All coaching conversations are about learning even if the word isn't explicitly...

'Pick' is a fine old word. As a verb it's been around since at least the 14th century. Its original meaning was 'to pluck the strings of an instrument',...

One of things I adore about my job is the fact that you are constantly reminded of exactly what young people are like and how different they...

Developing people is properly regarded as one of the most important responsibilities of any manager. Yet few managers regard themselves as developers,...

Our new financial director is fantastic. Big blue chip experience, wonderful way with people and we are learning loads. The business has grown...

Here is a quote from a respectable training and development journal (I promise you that this is verbatim - I haven't changed a word):