We can't expect to gel perfectly with everybody, all the time. But wouldn't life be easier (if less interesting) if we could?

Why has it taken the British so long to discover a home-grown motivational speaker and performance coach able to stand shoulder to shoulder with...

Think of a call centre and what words spring to mind? Targets, results-driven, a job-not-a-career? Traditionally, many of these buzz words have...

Whether you've been asked to replace a senior executive, merge departments or eliminate surplus capacity as a result...

In today's difficult economic climate it is more important than ever to ensure that employees are performing to the best...

What do you do when your sales revenue grows steadily but your profits don't? This was the dilemma facing Currys, part of the DSGi group. For...

This is the first in a new series of training DVDs from the CIPD that is being launched at the CIPD Annual Conference and Exhibition. Author...

Companies spend a great deal of time and money on market research to gain 'consumer insight' on their products and services....

'I should have known he would hurt her.' The anguish in the voice of a young HR manager will stay with me forever, although the incident, when...