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  • 21 November 2011
    Performance appraisals + frank conversations about future plans are key to managing post-DRA
     
  • How to... address poor performance
    25 November 2010
    Poor staff performance is one of employers' most common complaints. Managers faced with difficult conversations about...
     
  • 03 August 2010
    Employers are increasingly using psychometric assessment during recruitment - but what legal risks do they face if they dismiss staff following...
     
  • 15 July 2010
    'While performance and productivity levels are picking up, I do think there is an issue with the leadership style - which some have interpreted...
     
  • How to... manage performance
    06 May 2010
    Surveys in both the US and Britain reveal that few are satisfied with their systems. Despite this, performance management...
     
  • How to... establish ROI for coaching
    25 March 2010
    Coaching seems to have weathered the recession relatively well, but there is an increased focus on value for money -...
     
  • 28 January 2010
    Coaching during everyday work conversations is beneficial but it also plays a role in annual performance reviews. Too often, these are formulaic,...
     
  • 08 October 2009
    Our appraisals help us to weed out poor performers, but they do little to identify who is going the extra mile. How can we tighten up our performance...
     
  • 24 September 2009
    CPP is an international marketing services business that generates most of its revenues via its contact centre operations, which employ 1,400...
     
  • 18 June 2009
    At the CIPD's HRD conference in 2005 I came across the MHS (Multi-Health Systems) stand where I started a conversation with UK manager Paul Vella....
     
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Language does not simply reflect what is going on in organisational life: it also influences what people think and what they do

Linda Holbeche, director of the Holbeche Partnership and visiting professor of HRM/OD at Cass Business School