Think of a call centre and what words spring to mind? Targets, results-driven, a job-not-a-career? Traditionally, many of these buzz words have...

If your organisation relies on intellectual capital or a strong well-motivated workforce, then you need to have a good succession plan. Think...

Most UK businesses say that compliance with age laws is time consuming and onerous, a survey suggests.

Whether you've been asked to replace a senior executive, merge departments or eliminate surplus capacity as a result...

As a leading insurance company and a large and respected employer in our region, our staff turnover rates are generally...

In theory, new business-related laws should come into force twice a year - April and October are the 'common commencement dates' for government...

Attracting the right people and then making them feel at home, even when they're at work. That's alchemy we'd all like the formula for. But with...

Organisations tend to adopt a blanket approach to retaining staff. This research set out to establish whether there are demographic differences...

I'm the MD of a small firm operating in a high-pressure environment. Despite high attrition in our industry, our team...