Coach well or risk productivity

A majority of employees believe coaching is important in adopting new ways of working

While change is never completely predictable, feeling equipped can make transitions easier, according to research by City & Guilds Group.

More than three-quarters (76 per cent) of UK professionals interviewed said they believed coaching was helpful when going through periods of organisational change. For the purposes of the research, ‘coaching’ was defined as the process of training or guiding an individual to address current, rather than long-term, issues in the workplace.

Of the 1,000 people surveyed, 79 per cent said coaching was useful for adopting new technologies and ways of working. Two-thirds (64 per cent) said coaching had already become important in facilitating intergenerational working.

The research also suggested coaching prevents talent from being wasted. Among those surveyed that had changed role within their company, more than a quarter (27 per cent) said it had taken them four months or more to work to the best of their ability afterwards. However, people who didn’t receive coaching at this critical moment were over eight times more likely to say they still didn’t feel able to work to the best of their ability compared to those that did.

John Yates, managing director of City & Guilds Group, says: “With unpredictable times ahead and ongoing change presenting challenges to businesses, employers need to support staff at all levels to maximise their individual performance, as well as that of the business.”