Having post and parcels delivered to the office can be a logistical nightmare. Items don't get scanned in. People forget to pick up deliveries. Important documents get lost in the shuffle. All of this adds up to a lot of disorganisation.
If you’re experiencing these challenges, you’re not alone. Postroom management can be difficult to get right – and it can be even trickier with a hybrid workplace.
Thankfully, there’s a simple solution to this problem: using delivery and postroom management software.
What does postroom management software do?
Parcel and post intake
A delivery tool helps you easily scan incoming post and parcels and confirm that the information is correct. If there’s a mistake, such as a misspelt name, you can easily edit the details in your system.
With Eden Workplace’s Deliveries, you can do all this from your phone.
Many postroom management tools will also notify employees when they receive a delivery. For instance, Eden Workplace’s parcel delivery software has an algorithm that automatically looks for the recipient’s name in our platform. If the employee is found, a notification is sent to them via Slack, mobile, app, email, or Microsoft Teams. Once the delivery is claimed, the recipient can easily mark that it’s been picked up through those same channels.
Most postroom management and delivery software tools offer analytics. This allows you to find ways to improve postroom operations. With Eden Workplace, you can even receive real-time inventory status updates to see how many unclaimed parcels and items of post there are at any given time. You can also look at historical data by location and employee, to better understand trends.
Use a post and parcel delivery tool to keep your postroom running smoothly
Introducing a delivery tool can make a huge difference to your postroom operations. Not only does it save you time, but it also keeps everything organised and ensures your employees receive the parcels and post they’re waiting for.