Research

Global teams will communicate more after pandemic

24 Sep 2020 By Elizabeth Howlett

A third of workers will speak to overseas colleagues more frequently following Covid, despite a drop in international travel, a poll has found

More than a third (35 per cent) of workers say they will communicate with colleagues in different countries more frequently than they did before the Covid-19 pandemic, a survey has found, in spite of the significant reduction in international travel caused by the crisis.

However, in the poll of 1,746 professionals from 70 countries by CEMS, the Global Alliance in Management Education, almost a third (30 per cent) were worried the rise of remote working would have a negative impact on the quality of their relationships with colleagues overseas.  

The research also revealed the traits most valued in leaders in terms of their ability to support their teams during the crisis. A third (34 per cent) ranked resilience among the top three qualities needed by leaders, compared to 13 per cent before the pandemic hit. By contrast, having strategic vision and being results focused, although seen as important, saw drops of six and nine percentage points respectively in the number of people ranking them in their top three. CEMS executive director Roland Siegers said: “Leaders must make sure they hone their skills to help [global] teams maintain high-quality, productive working relationships, despite the fact they may not be able to meet face to face.” 

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