Research

Thanks from bosses goes a long way

23 Aug 2018 By Maggie Baska

A fifth of workers gained a morale boost from being told they did a good job

A simple thank you for a job well done isn’t the most glamorous form of employee benefit – but could it be among the most effective?

More than eight in 10 (83 per cent) workers said being regularly thanked by their employer increased their feelings of loyalty to the company, and just under two-thirds (65 per cent) thought gratitude for employee efforts was a critical trait for employers, in the survey from One4all Rewards.

However, a majority (77 per cent) of UK workers said their boss neglected to thank them regularly.

Alan Smith, UK managing director at One4all Rewards, said it was “clear to see” that simply verbally thanking staff for their hard work and the effort they put in “has a huge impact” on employees. 

“While tangible tokens of gratitude, such as bonuses and rewards, will always be gratefully received by staff, there are other things businesses that don’t have the budget for this can do to express their thanks,” Smith said. 

He added that thanking employees can often be overlooked by employers, who are busy managing the day-to-day running of the company or growing their business. The research “proves” that just saying thank you can be a “highly effective way of recognising the efforts put in by individuals and team members on a regular basis”. 

The research also found that 21 per cent of workers reported feeling a morale boost after being told they did a good job by their manager, and one in five (20 per cent) said they would feel happier in the workplace if they received increased recognition from their employer for their hard work.

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