Case studies

The train operator is working hard to attract more female and ethnic minority drivers

A personal experience of psychological illness led to the organisation driving a better understanding of its employees’ wellbeing

The government body used the hiatus in the tourism sector as a golden opportunity to carry out significant change work

With half its staff unable to work from home, the manufacturer wanted to ensure they were properly supported and rewarded

Lockdown restrictions provided the government organisation with the opportunity to future proof recruitment for public sector jobs in Scotland

The media giant refused to be cowed as it revamped recruitment, refreshed its content and improved its data gathering

Strong leadership and employee engagement helped drive change despite the challenges of 2020, says Thorsten Klein

The supermarket chain rolled out a customer experience initiative to educate and inspire its employees