Case studies

The business software firm capitalised on the link between customer and staff satisfaction

The 1,000-year-old organisation is working to appeal to a modern labour market

Upgrading to a workforce management system has freed up managers and given staff more control over their own time

Being on the frontline of the pandemic response forced the trust to act quickly to protect staff reduce bureaucracy

The construction firm is embarking on various change initiatives to achieve its ambitious goal by 2030

The train operator is working hard to attract more female and ethnic minority drivers

A personal experience of psychological illness led to the organisation driving a better understanding of its employees’ wellbeing

The government body used the hiatus in the tourism sector as a golden opportunity to carry out significant change work